Terms of Service

1. Acceptance of Terms

By accessing or using Central Mart ("we," "our," "us") website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Central Mart provides an online grocery e-commerce platform connecting customers with local organic farms and sustainable products across the USA. Our services include product listings, order processing, delivery coordination, and customer support.

3. Account Registration

To place orders, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Ordering and Payment

All orders are subject to acceptance and availability. By placing an order, you agree to pay the stated price including any applicable taxes and delivery fees. We accept major credit cards, debit cards, and digital payment methods. Prices are subject to change without notice.

5. Pricing and Promotions

We strive to display accurate pricing. However, errors may occur. If a product is listed at an incorrect price, we reserve the right to cancel or refuse orders. Promotional codes are subject to specific terms and may expire.

6. Shipping and Delivery

We deliver to select locations across the USA. Delivery times are estimates and not guaranteed. Risk of loss transfers to you upon delivery. Please ensure someone is available to receive fresh produce items.

7. Returns and Refunds

Due to the perishable nature of grocery items, we have a limited return policy:

• Quality issues must be reported within 24 hours of delivery
• Refunds are processed within 5-7 business days
• Non-perishable items may be returned within 14 days unopened

8. Product Information

We make every effort to display accurate product descriptions and images. However, we do not warrant that product descriptions or other content are error-free. Organic certifications and sourcing information is provided by our farm partners.

9. Prohibited Activities

You agree not to:

• Use our services for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Resell products for commercial purposes without authorization
• Submit false or misleading information

10. Intellectual Property

All content on this website including text, graphics, logos, images, and software is the property of Central Mart or our content suppliers and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without permission.

11. Limitation of Liability

To the maximum extent permitted by law, Central Mart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific order giving rise to the claim.

12. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We do not guarantee that the website will be uninterrupted, secure, or error-free. Fresh produce quality may vary based on seasonal and growing conditions.

13. Indemnification

You agree to indemnify and hold harmless Central Mart and our employees, partners, and affiliates from any claims, damages, or expenses arising from your violation of these terms or your use of our services.

14. Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that violates these terms or is harmful to other users or our business.

15. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Travis County, Texas.

16. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms. Please review this page periodically.

17. Contact Information

For questions about these Terms of Service, please contact us at:

legal@centralmart.com
+1 (888) 787-7769
101 Green Lane, Austin, TX 78701